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Address
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Nehru Centre
Dr. Annie Besant Road,
Worli, Mumbai - 400018
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Telephone
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Tel : +91 22 2496 4676 - 80
Fax : +91 22 2497 3827
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Timing
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Monday to Friday 1st, 3rd and 5th Saturdays - 10.00 a.m to 6.00 p.m 2nd and 4th Saturdays - 10.00 a.m. - 2.00 p.m Closed on Sundays and public holidays |
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Librarian and Documentation Officer
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Arati Desai,
Tel: +91-22 2498 3921
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Normal view
MARC view
Retail bankig : service quality management (Topical Term)
Machine generated authority record.
Work cat.: (OSt): Service quality management in retail banking with reference to satisfaction and switching intentions of the customers /, November. 2017