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1. The art and science of managing hotels, restaurants, institutions / Jerome J. Vallen

by Vallen, Jerome J.

Publisher: New Jersey : Hayden Book Company, 1978Availability: Items available for loan: [Call number: 658.9164794/Val] (1).

2. Implementing balanced scorecard for the hotel industry / Reddy, Sumati

Publisher: Dec. 2008Online access: Click here to access online Availability: Items available for loan: (1).

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