| 000 -LEADER |
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| fixed length control field |
00575nab a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
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| International Standard Serial Number |
9770972684003 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Service quality management in retail banking with reference to satisfaction and switching intentions of the customers / |
| Statement of responsibility, etc |
Rashi Goplani |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc |
The IUP Publications ; |
| Date of publication, distribution, etc |
Nov. 2017. |
| Place of publication, distribution, etc |
Hyderabad : |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
pp. 7-19 |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Volume number/sequential designation |
Vol. XVI, No. 4, |
| 9 (RLIN) |
12656 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Retail Banking : Service quality management |
| 9 (RLIN) |
12657 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://www.iupindia.in/Marketing_Management.asp |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Item type |
Journal Articles |
