Service quality management in retail banking with reference to satisfaction and switching intentions of the customers / Rashi Goplani
Material type:
ArticleSeries: Vol. XVI, No. 4. Publisher: Hyderabad : The IUP Publications ; Nov. 2017Description: pp. 7-19.ISSN: 9770972684003.Subject(s): Retail Banking : Service quality management
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| Item type | Current location | Call number | Status | Date due | Barcode |
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Journal Articles
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Nehru Centre Library | Available | J11510 |
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